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How to Deal Kindly with a Friend Who is Lousy at Keeping Secrets

How to Deal Kindly with a Friend Who is Lousy


Having a friend who is lousy at keeping secrets is an unfortunate situation that could end your relationship. It’s one of the basic rules of a friendship, but it still happens, none the less. When you realize a friend betrayed you in this way, you’ll likely be shocked and hurt by it.

Unfortunately, some people may have difficulty keeping things to themselves. Even when they have every intention of keeping their word, they may slip up and mention it to someone else.

You can talk to your friend about this in a thoughtful way. That way, there are no other hard feelings that come out of the discussion. Plus, you can take additional precautions next time to make sure that your secret is safe.

Just remember that being kind is vital, especially if the friendship is important to you. Everyone does or says things that they regret, and your friend may be feeling regret already. Since you’re also feeling regret for confiding in them, keep that in mind the next time you have a secret.

What to Do When Your Friend is Lousy at Keeping Secrets

keeping secrets

1 – Confront Them and Tell Them How It Makes You Feel

While you are confronting them about exposing your secrets, this isn’t the only reason you should talk about it. It’s essential to explain to them not only how angry you are, but also how it hurt you. By talking about it, you’re preventing negative feelings from festering.

If you allow negative feelings to fester, you’re only hurting yourself. It can be detrimental to your well-being and mental health. You have to tell the friend exactly how you felt that they exposed your secret.

You should consider the fact that your friend didn’t realize how serious it was when they told your secret. Talking about it can shed light on it if that was the case, and you can help your friend understand. This chat could be all it takes to make them better at keeping secrets in the future.

Keeping the feelings and thoughts to yourself will not help the situation. The only way to make it better is by talking about it. Just remember to be kind as you are explaining it, because your friend may not have realized the mistake.

2 – Forgive Them Even if They Don’t Apologize

Forgiveness doesn’t mean that you are saying what they did was acceptable. It also doesn’t mean that you are letting anyone take advantage of you. The purpose of forgiveness in this situation is solely for personal reasons.

Just like talking about it will help you avoid negative emotions, forgiveness will, too. Without forgiveness, it will eat away at you and make it worse. You’ll continue to feel awful about what happened, and it’ll take a toll on your mental health.

So, even if your friend doesn’t apologize for not telling someone your secret, forgive them anyway. Not for their sake, but for yours.

You don’t want to live with negative emotions forever. Unfortunately, if you don’t address it with the person who caused it, it’ll linger much longer than necessary. The feelings may end up staying with you forever, and it’ll severely impact your relationship with that friend.

keep secret
Here are the ways you can tell if someone will keep your secrets.

3 – Stop Telling Them Your Secrets

If you have already talked to your friend about keeping secrets that you tell them and nothing changed, it’s time to reevaluate your friendship. This doesn’t mean you have to stop being their friend entirely. Instead, it just means that you have to decide if the relationship should change from what it is now.

Even if that person is your best friend, you have to think about your well-being when deciding. If they have struggled to keep your secrets, knowing that it hurts you, then stop telling them things.

You don’t even have to tell them that you aren’t going to share secrets with them anymore. If you’re worried about upsetting them, just stop telling them without mentioning it. They may notice so that the conversation may come up eventually, but chances are they won’t figure it out.

4 – Find a Friend Who Is Good at Keeping Secrets

Turn to a friend you can that you can trust. Don’t tell all of the details and secrets to the friend that you know will tell others. Find the friends who will keep any secret you ask them to.

Instead of continuing to tell your friend who can’t keep secrets, turn to a friend whom you can that you can trust.

If you find a friend who can keep your secrets, you will find so much relief. You won’t have to keep secrets to yourself, and you won’t have to stress about your secrets being told.

5 – Ask Yourself If the Friendship is Worth Repairing

Even if you decide that you want to end the friendship, you should still confront the friend. Telling them how it made you feel is essential no matter what the future of your relationship is. Sometimes, it’s impossible to repair friendships after a betrayal involving trust.

If you find that the relationship irreparable, you have to make that decision and stick to it. This outcome means that you shouldn’t text or call the friend. You have to make a clean break, or you’ll always have mixed feelings on the situations.

By making a clean break, you’re allowing yourself to walk away with a clear conscious. You’ve forgiven, explained your feelings, and decided to end the relationship. This move will enable you to heal and move on positively.

6 – Remember That Trust is Important in a Friendship

It is essential for both you and the friend who exposed your secret to remember that trust is important. You can’t have a healthy relationship if there is no trust between the two of you. This could always be a burden on the friendship, causing lingering negative emotions.

If you think that trust cannot be quickly earned back, stepping away may be best. If you decide to continue the friendship, make it clear that your friend has to earn the trust back.

It may take time, or it may occur sooner than you think. Either way, trust is important and will have to be earned back at this point.

The Way to Make Sure Your Secrets Are Always Safe

Keep Them to Yourself

Sometimes it feels so important to get something off your chest. It may be best to ignore these feelings, however, because you never know who you can fully trust. If your secret is serious and you don’t want it out, force yourself to keep it inside.

You never know when a relationship with a friend will end, and they will look for a way to hurt you. Additionally, the one person you trusted may turn to their significant other or family member. The friend may think that the person they choose to tell will also keep the secret, but that is rarely the case.

Just because your friend trusted the person that they told your secret to doesn’t mean that you should, too. Remember that the people your friend trusts have little loyalty to you, so your secrets are not safe with them. If this happens, your friend likely didn’t mean to hurt you, but the damage will have been done anyway.

The only way to completely prevent your secrets from being exposed is by keeping them to yourself. There is one other safe place you can turn to for complete secrecy, however. You won’t have to worry about your secret being exposed, and this is with a therapist.

Talk to a Therapist (not your friends)

Sometimes, keeping a secret to yourself can be impossible. It’s good to talk about what is bothering you, especially if it is causing negative emotions. When this happens, and you don’t want to risk your secret getting out, consider a therapist.

When you tell something to a therapist, you can guarantee that they are good at keeping secrets. This is because they are legally required to keep what you have told them confidential. Even better, a therapist can help you work through it in ways that a friend can’t.

Final Thoughts on How to Cope with a Friend Who is Bad at Keeping Secrets

It is hard to deal with a friend who isn’t good at keeping secrets. You will likely be hurt and feel betrayed, but all you can do is explain to your friend how it upset you. If the friendship is important to you, make sure you are kind when you confront them.

The next time you have a secret that you want to keep, consider other ways you can deal with it. You can choose a different friend to confide in, or you can keep it to yourself.

If keeping it to yourself isn’t an option, a therapist can help, too. Then, you won’t have to worry about a friend keeping your secrets for you. You’ll be able to get it off your chest and feel secure knowing that your secret is safe.

Business

Positivity Prevails! How to Properly Deal with Negative Online Reviews

Positivity Prevails! How to Properly Deal with Negative Online Reviews


Positivity Prevails! How to Properly Deal with Negative Online Reviews

Your business has taken all the strides to adapt to the modern age. It’s been equipped with social media profiles, an email marketing campaign – all the digital marketing bells and whistles.

But it turns out, there’s one thing you didn’t prepare for when committing to the age of the internet.

What is it? Negative online reviews.

These dreaded comments on social media profiles and Yelp pages can come as a nasty shock and a bit of an emotional blow. But how can you deal with them properly so the bad reviews left by the occasional dissatisfied customer can be more than a bad start to the day?

For 6 of our top tips on staying positive in the face of negative online reviews, keep reading!

1. Remember, You Can’t Please Everyone

When it comes to dealing with negative reviews from customers, it’s absolutely necessary that you recognize that there’s never been a business or organization that hasn’t gotten a bad review. You may take those negative words personally but you’re far from the first to do so.

With over 7.6 billion humans on the face of the earth, there’s bound to be one who’s having a bad day. There’s bound to be another who had unrealistic expectations, and another who caught your employees on an off day.

It’s unrealistic to expect to please everyone every day. One bad review doesn’t mean the end of your business – it just means someone felt they had something to say. Read it and accept the feedback, then move forward!

2. Know That Bad Reviews Aren’t Always Indicative of Your Quality

Remember that moody customer we mentioned? The one who had an awful day where everything kept going wrong, then your website was slow to load or their order took a bit long to fill and it just pushed them over the edge?

Their bad day isn’t always indicative of the quality of your business overall. So, don’t think it is!

Chances are, for each negative review you’ve gotten, there are two or three or ten good ones to match it. You probably have hordes of customers who come through your doors or inbox who feel totally satisfied with their experience.

They just may not take to Yelp to talk about it.

Just because you’ve received a bad review or two doesn’t mean your business is doing anything fundamentally wrong. Negative feedback is rarely, if ever, indicative of the quality of your business overall!

3. Understand That Bad Reviews Can Build Credibility

Have you ever found yourself scrolling through a list of reviews for a business and found yourself skeptical of those reviews?

They’re all 5 stars! Can they even be real? Has this business paid for fake reviews?!

The occasional bad review can actually help your business’s credibility and the believability of the good reviews. It shows that your business has nothing to hide.

If there’s one bad review for every 10 glowing ones, it’ll be easy for your customers to shrug off the negative comments left by that one bitter client.

A study conducted by Harvard University actually proves that 95% of customers are more likely to believe in and trust a business that’s got a mix of good and negative reviews. Your clients know that no one is perfect; they value a business’s willingness to admit this fact about themselves.

4. Remember That Every Bad Review Is a Chance to Grow

Okay, we’ll admit: Some bad reviews are just plain…bad.

Some customers like to complain for the sake of complaining. But, in the case of many negative reviews, there’s something to be taken away and implemented toward improving your company and its services.

Try to set emotion aside when reading bad reviews. If you need help in this department, check out this helpful site.

Look at them objectively and ask yourself whether there’s anything that your company can do to prevent future negative experiences. Ask yourself how your team might implement this negative feedback to improve its processes as a whole.

An important aspect of running any sort of business is the ability to grow and adapt to an ever-changing market. If you’re not growing and adapting, your company will fall out of favor in the blink of an eye! Look at your negative reviews as a constructive tool-as advice for helping you grow.

5. Respond to Your Bad Reviews Publicly

There’s only one thing that gives a negative review genuine power against your business. It’s your team’s failure to respond to that negative review with efforts to right the situation.

Responding publicly to the situation, however, helps your company in a number of ways. It gives the opportunity for you to regain respect from the client who issued the negative review. It also demonstrates your commitment to doing things right to the rest of your customers.

If you think customers won’t pay attention to your response to negative situations, think again. Studies show that businesses, like hotels, that publicly reply to negative reviews actually see a significant uptick in revenue once they establish a regular response pattern to negative feedback.

6. Encourage All Sorts of Reviews

One of the most proactive ways anyone can possibly work to manage negative reviews is to go out of their way to ask clients for reviews.

This accomplishes several things. First, it shows clients that you value their opinions.

Second, it helps you to boost the concentration of positive reviews on your page. And finally, it gives a better sample size of reviews from a broader range of customers.

Consider offering small incentives to customers who go out of their way to review your services. A small coupon or giveaway for participating clients can go a long way.

Plus, encouraging reviews from your customers gives you a greater pool of feedback to work with. This allows you to show your customers all the ways in which you’ve implemented their feedback! They’ll see firsthand what a customer-oriented company you are.

Want More Tips on Dealing with Online Reviews?

Handling online reviews-good and bad-can be a bit overwhelming! Just keep in mind the fact that any feedback from your clients can be useful feedback, and remember not to get discouraged.

For more info on how to deal with online reviews, and other digital marketing content, check out our digital marketing page!